Drivesona founder Colin Carrasquillo is offering U.S. auto dealers an opportunity to join the car shopper-facing platform on a three-month trial basis. +
J.D. Power’s latest Tech Experience Index Study finds smart ignition, climate control and driver preferences were among the favorite — and most reliable — features listed by surveyed new vehicle buyers. +
Reynolds and Reynolds has launched Rey, a new agentic AI solution designed to help dealership professionals complete a range of tasks within the Reynolds DMS. +
A new Botdoc survey finds 63.8% of U.S. buyers are “very” or “extremely” frustrated by the shopping process and want to complete more steps online while protecting their personal data. +
Fullpath has acquired Fuse Autotech’s Dynamic Payments solution in an effort to deliver personalized offers in real time to car buyers on Fullpath’s “AI-first” Customer Data Platform. +
Ford and Lincoln dealers using the factory’s FordDirect customer engagement platform now have a new employee in “Jerry,” Podium’s AI-powered, inbound lead-handling virtual sales assistant. +
vAuto will leverage the power of AI to enhance the trade-in appraisal and service lane sourcing processes and generate instant offers for quality units with UVeye’s “MRI for cars.” +
PCMI’s new Claims Intelligence framework was designed to add efficiency to the claims adjudication process by combining the powers of AI and automation. +
Tesla CEO Elon Musk’s role in the 2024 election and second Trump administration coincides with a brand loyalty rate that plummeted from 73% to 49.9% in less than a year. +
Experian’s 2025 U.S. Identity & Fraud Report finds AI is in use by more than one-third of surveyed service providers, but advanced technology has yet to outpace obstacles to adoption. +
