GoTo’s new Connect AI Receptionist was designed to automate dealership sales and service scheduling by handling routine questions, setting appointments and balancing service demand. +
BMW, Ford and Stellantis have recalled a total of nearly 500,000 U.S.-sold units over the past two weeks, including 200,000 BMWs that may be susceptible to engine fires and must be parked outdoors. +
A SearchLab Digital study finds the average major-market auto dealer ranked No. 10 in Google search results would have to spend $2.94 million per year on PPC ads to climb to No. 1. +
OPENLANE announced the launch of Audio Boost AI, a new tool dealers and service team members can use to analyze engine sounds while evaluating and inspecting vehicles. +
The results of Automotive News’s inaugural Auto Industry Confidence Index survey show U.S. franchised dealers were less optimistic about the industry’s prospects in July than they were in June. +
The latest Presidio Group/NCM Associates report finds the average U.S. franchised dealer enjoyed a 27.1% year-over-year increase in net pretax profit in the second quarter. +
A GMC Sierra owner claims the recall affecting nearly 600,000 Chevrolet, GMC and Cadillac trucks and SUVs will not resolve an issue that could cause sudden loss of propulsion. +
Access to CDK’s Fixed Operations Suite is no longer restricted to CDK DMS users, expanding access to the feature-rich digital service lane solution. +
Ford is working with dealers to contact the owners of 2,345 pickups that should not be driven until an inspector or technician can check their brake pedal assemblies for missing springs. +
Honda will recall a total of more than 259,000 U.S.-registered Honda Pilots, Acura TLXs and Acura MDXs manufactured between 2021 and 2025 due to a potential brake pedal malfunction. +
