Zoom Auto Protect has unveiled a new claims and concierge platform that promises instant coverage decisions, nationwide service center integration and enhanced customer satisfaction. +
A GMC Sierra owner claims the recall affecting nearly 600,000 Chevrolet, GMC and Cadillac trucks and SUVs will not resolve an issue that could cause sudden loss of propulsion. +
Ford will recall a total of 148,266 vehicles due to unrelated brake cylinder and software concerns, adding to a growing list of issues that are sending Ford owners to dealership service departments. +
Ford confirmed a Reuters report that Jim Baumbick will move to its EV team as the factory seeks out a new head of quality who will likely be tasked with reducing recalls and warranty costs. +
PCMI announced the addition of loyalty program management capabilities to its Policy Claim and Reporting Solutions platform to help dealers drive fixed ops revenue and retention. +
