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Aug. 23, 2026

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service retention

  • Porsche, Subaru Lead Service Customer Satisfaction Rankings

    J.D. Power’s latest survey of dealership service customers ranks Porsche and Subaru first among premium and mass market brands but finds 12% of all repairs fell short on the first attempt. +

    Mar. 13, 2025
  • PCMI Adds Loyalty Program Management to PCRS Platform

    PCMI announced the addition of loyalty program management capabilities to its Policy Claim and Reporting Solutions platform to help dealers drive fixed ops revenue and retention. +

    Dec. 9, 2024

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