• Survey: Majority of Car Buyers Frustrated With Process

    A new Botdoc survey finds 63.8% of U.S. buyers are “very” or “extremely” frustrated by the shopping process and want to complete more steps online while protecting their personal data. +

    Aug. 25, 2025

  • Survey: 75% of Car Buyers Demand Amazon Experience

    Fullpath reports the majority of car buyers and lessees are comfortable with AI and a partial or fully online transaction, raising expectations for a seamless dealership experience. +

    Jul. 9, 2025

  • Cox: Dealers Embrace Digital Sales and F&I Process

    Cox Automotive reports the number of dealers offering a fully online transaction has doubled in the past two years, resulting in a more efficient process increasingly driven by AI-powered tools. +

    Jun. 26, 2025

  • Product Sales Move Online in 2024 F&I Report

    A Protective Asset Protection survey found that 57% of U.S. dealers said at least half their customers bought F&I products online last year and 60% believe offering those products online improved sales. +

    Feb. 18, 2025