Reynolds and Reynolds has launched Rey, a new agentic AI solution designed to help dealership professionals complete a range of tasks within the Reynolds DMS. +
Ford and Lincoln dealers using the factory’s FordDirect customer engagement platform now have a new employee in “Jerry,” Podium’s AI-powered, inbound lead-handling virtual sales assistant. +
vAuto will leverage the power of AI to enhance the trade-in appraisal and service lane sourcing processes and generate instant offers for quality units with UVeye’s “MRI for cars.” +
PCMI’s new Claims Intelligence framework was designed to add efficiency to the claims adjudication process by combining the powers of AI and automation. +
Experian’s 2025 U.S. Identity & Fraud Report finds AI is in use by more than one-third of surveyed service providers, but advanced technology has yet to outpace obstacles to adoption. +
ID Privacy AI announced the addition of a fully autonomous, voice-first agentic AI workforce to its BDC Pro platform, offering dealers enhanced customer communications at numerous touchpoints. +
Dealers can now submit credit applications directly into Algebrik One, an AI-powered decision tool, to secure financing and receive compliant loan docs, all without leaving the AppOne interface. +
Abdel Alnubani announced the launch of DealerLytix, an AI-powered software suite designed to “outsmart the market” to give dealers and acquisition specialists a competitive edge. +
Capital One’s Dealer Navigator platform now features ProtectID, a new solution that uses AI to gauge risk by combining soft pulls with fraud models and deep data insights. +
Zoom Auto Protect has unveiled a new claims and concierge platform that promises instant coverage decisions, nationwide service center integration and enhanced customer satisfaction. +
